Appzi Release v22.1.0 – March 07, 2023

New Features

Image lists are now available for custom surveys

The new feature of using branded images in custom surveys offers a significant advantage to those who want to enhance the survey experience for their customers. With this feature, survey creators can now incorporate branded images and other creative visuals into their survey questions, making them more engaging and interactive for participants.

Previously, survey creators had to rely on plain numbers to convey their survey questions, which can sometimes be dry and uninteresting for respondents. But with the ability to use branded images, creators can now make their surveys more visually appealing and reflective of their brand.

For example, a restaurant owner could use images of their signature dishes in a survey about customer satisfaction, or a clothing retailer could include images of their latest clothing collections in a survey about customer preferences. This can create a more immersive survey experience for participants and can help capture their attention and interest.

In addition to improving the visual appeal of surveys, the use of branded images can also help reinforce brand recognition and create a more memorable experience for participants. By using consistent branding throughout the survey, participants are more likely to remember the brand and their experience with the survey, which can lead to increased brand loyalty and engagement.

Overall, this new feature offers a valuable tool for survey creators to create more engaging, visually appealing, and memorable surveys. If you would like to create a custom survey that fits your brand feel free to give us a shout.

Improvements

  • We’re excited to announce an improvement to our email notifications! Now, when you receive a notification about new feedback, the link that was used to submit the feedback will be included in the email. This means no more trying to figure out where the feedback originated from – it’s already listed in the email so you can take the appropriate action quickly and easily. We hope this small change will make managing your feedback even easier.
  • We’ve updated the soft limits for portals and surveys to give our users more flexibility in their workflows. Now, each portal can have up to 25 surveys and each owner can have up to 25 portals. This means that you can now create more surveys and portals than ever before. With these changes, you can better organize your data, collaborate with colleagues, and create more meaningful insights. So go ahead and create away!

Bug Fixes

  • Fixed: Hint texts and scores not being aligned in some NPS items
  • Fixed: Reply-to email address having no spaces around it in email notifications

Auto popup surveys – everything you need to know to collect more feedback

We’ve all seen auto popup surveys appear as we’re browsing a website or using a new app—but have you ever given much thought to how they work, why companies deploy them, or how they could benefit your visitors, prospects, or customers?

In this article, we’ll run through the crucial information you need to know to get popup surveys working for your business. Our experience has shown that auto popup surveys drive 150% more user responses, compared to feedback buttons that users need to click to before sharing their thoughts with you. This makes auto popup surveys a valuable source of user insights because it takes seconds to interact with them and they seamlessly blend into user experience.

We’ll explore the main use cases for these types of surveys, we’ll look at tactics for deploying and targeting them in the most effective way, and we’ll make an honest assessment of the pros and cons. 

Plus, you can check out some best-practice examples of auto popup surveys being used in real-world scenarios—and learn how you can quickly design and launch your own.

What are auto popup surveys?

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9 in-Product Survey Questions Every Product Manager Should Use

If you want to set your product up for success, you should ask your users many questions. Asking the right questions in the right way will get your team to the bottom of your users’ intentions. In-product surveys are the best way to connect with your users because these surveys don’t get in the way of their customer journey. In-product surveys give you the opportunity to capture their thoughts, feelings, and pain points on the spot. 

At the same time, if you want to capture insights you can act on, you’ll need to ask questions that get answered. We’ve prepared a list of 9 in-product questions along with design examples to inspire you to diversify your in-product questions. Copy and paste these examples into your next Appzi survey to get actionable answers. 

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