The user feedback & bug reporting blog

Build products that users ❤️ love through visual feedback!

The Product Manager’s Guide to Product Innovation Cycle

As COVID-19 continues to change the economic landscape, the need for digital transformation has become more rapid than ever. Technological advancements have become a standard, and companies have to perform product developments and innovation efforts for survival.

Because of this, businesses must conduct innovation activities in line with their strategies to prevent themselves from being way behind the competition.

However, just before they can do this successfully, product managers in the software space must learn more about the product innovation cycle. If you’re the product manager yourself, where exactly do you start, and what examples can you study to make innovation easier?

In this article, let us discuss three types of product innovation approaches. Moreover, let us learn about the six steps of product innovation cycle and examine some of the most famous innovations in the software world.

Let’s start!

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29 Website Feedback Tools Overview, Comparison and Best Practices

Website feedback tools continue to grow in popularity as digital marketing grows and the internet becomes the backbone of a company’s identity. All digital marketing efforts lead back to the company website. Every dollar spent focuses on website conversions.

So if so much emphasis is placed on websites, shouldn’t you know what your customers think of your website? Getting customer insights is what website feedback tools do. From understanding how consumers’ perceptions change about you over time to learning about glitches or missing features from your website, feedback tools are invaluable in today’s marketplace.

But then comes the overwhelm. Upon researching feedback and survey tools, you likely get bombarded with hundreds of options. And figuring out which one fits your company’s needs can be a serious challenge. We’ll help answer your many questions, compare and contrast most of the website feedback tools on the market, and arm you with the information you need to make a purchasing decision. Read more “29 Website Feedback Tools Overview, Comparison and Best Practices”

May Product Update: Focus on Constructive Feedback, Let Users Ask Questions, Get Valuable Notifications & More

Imagine yourself in the middle of a busy day, your phone buzzes because you’ve just received a new notification. You look at it hoping to see something that will add value to your day and your business. From now on if you see a notification from us, rest assured that we’ll pass forward only constructive user feedback that contains over five characters that make sense. 

That’s not the only feature that kept us busy, though. This month we focused on improving your Appzi experience when it comes to the:

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10 Feedback Form Examples for Websites You’ll Want to Copy Immediately!

Customer feedback enables brands to know how they’re doing and where they can improve. A brand’s reputation is crucial to its success and feedback forms offer insights into your customers’ thoughts. For a customer to feel compelled to spend the time to complete a form, it needs to be attractive, direct, and to the point. Let’s take a look at feedback form examples for websites from brands that execute this strategy well.

Streamlined feedback forms allow customers to identify their area of concern and share their thoughts directly with you. In some cases, this means the issue stays off of social media and review websites, giving you a chance to resolve it privately. Other feedback might help you close gaps in your online strategy that you didn’t know existed, such as glitches in the ordering process.

The best forms stand out on a brand’s website to invite that feedback, and once expanded, are simple and easy to complete. Here’s a look at website feedback form examples from some outstanding brands we know you’ll recognize.

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8 Best Ways to Collect Customer Feedback on Your Website

Are you wondering why you don’t get more repeat customers? Have you looked at your website’s bounce rate confused because you’ve optimized the site for conversions? The answers to these questions are not that hard to get to. But you’ll need to start collecting customer feedback on your website to learn from your customers’ experience.

You might have errors within your website that make ordering difficult. Or your customer service options are lacking compared to your competitors. Your customers might struggle to find what they’re looking for on your website.

So while you might think you’ve done all that you can to make your website and customer experience excellent, you’ll never be able to see it as clearly as your customers do.

According to Reputation Refinery, 96 percent of unhappy customers won’t Read more “8 Best Ways to Collect Customer Feedback on Your Website”