Tag: user feedback

Not collecting user feedback? You’re flying blind!

Startups cannot become successful and viable without input from customers on a regular and consistent basis.  No matter how good your development, test, and design teams are, they’re going to miss things.  That’s just about as certain as death and taxes.  Customers almost always end up needing things you didn’t anticipate or coming across issues that your testing didn’t catch.  And unless you’re asking for feedback, users tend not to complain about issues – more often than not, they get frustrated and leave without saying a word. Read more “Not collecting user feedback? You’re flying blind!”