You can’t fix a problem you aren’t aware of. The best way to capture insights and experiences from your customers is through a feedback form on your website. New technology makes it easier than ever to embed feedback forms on your website to make customer feedback collection simple, fast and seamless.
According to Forbes, collecting customer feedback is important for knowing what customers like and dislike, making the customer feel important and improving your business.
Read more “3 Ways to Embed a Feedback Form on Your Website Faster Than Ever”
The key to collecting customer feedback is making your company available to accept a customer’s thoughts.